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                  • Building CX Surveys
                  • CX Metrics
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                      • CX Dashboard Settings
                        • Analyze your drivers
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                                    Home Report Individual Responses Export Individual Responses

                                    Export Individual Responses

                                    If you are looking to download all individual responses in a single file for offline analysis or to save an offline copy/backup, you may export an Individual Responses in MS Word or MS Excel format.

                                    1. Select your project and click on Report.
                                    2. On the Report menu bar, click on Individual and select Individual Responses.
                                    3. Select the required questions to be displayed in the Individual Responses. You may also select All to include responses for all questions.
                                    4. On the next step, reorder the questions for better presentation of results.
                                    5. Next, if you wish, you can include incomplete responses in the report. You may also choose to include only those responses which are answered up to a particular question.
                                    6. If you want to apply a filter for your report based on certain conditions, click Yes. You may select a filter from the drop-down menu or create a new filter by clicking Create New.
                                    7. Click on Generate Now.
                                    8. After generating the Individual Responses, click on the Download icon in the top right corner of the page and select MS Word or MS Excel.
                                    9. Choosing either option will prompt another decision: Export this response or Export all responses. Select your required option and follow the prompt to download the report.
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