LeTeisha Newton
LeTeisha is all about imagination, as reflected through her eclectic involvement in fiction publishing, game streaming, and cosplaying. When she's not creating, she's working on scholastic pursuits beyond her MBA.
Customer Experience
5 Ways to Build Patient Experience
Finding new ways to improve your patients' experience is more than just about making your patie...
LeTeisha Newton
December 23, 2021 | 9 MIN READ
Customer Experience
Why Planned Online Reputation Management in Healthcare is Important
Let’s face it: In today’s world, information is king. Post-pandemic, many professionals are...
LeTeisha Newton
December 17, 2021 | 9 MIN READ
Customer Experience
How Employee Grief May Affect the Patient Experience
“The health and well-being of the patient will be my first consideration,” is part of the r...
LeTeisha Newton
December 6, 2021 | 9 MIN READ
Customer Experience
The Patient Experience and Grief
Scenario: Following a routine check-up, a woman's doctor asks how she's dealing with her husba...
LeTeisha Newton
November 24, 2021 | 9 MIN READ
Customer Experience
How Employee Engagement Can Foster a Better Patient Experience
Ready for a check-up on the service you provide? We've recently discussed the importance of und...
LeTeisha Newton
November 19, 2021 | 9 MIN READ
Customer Experience
Patient Voice, Patient Experience, or Patient Satisfaction: Understanding What Really Matters
Dr. Gregory House of the popular medical drama House is brilliant at deducing difficult-to-diag...
LeTeisha Newton
November 12, 2021 | 9 MIN READ
