voice of the customer Archives - Sogolytics Blog Tue, 19 Dec 2023 04:30:42 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.2 Top CX Trends that Emerged in 2023 https://www.sogolytics.com/blog/top-cx-trends/ Mon, 18 Dec 2023 13:29:49 +0000 https://www.sogolytics.com/blog/?p=59677 Unleashing the Power of Customer-Centric Strategies https://www.sogolytics.com/blog/customer-centric-strategies/ Fri, 08 Dec 2023 14:54:15 +0000 https://www.sogolytics.com/blog/?p=59629 Building a Better VoC Program https://www.sogolytics.com/blog/building-a-better-voc-program/ Wed, 12 Apr 2023 12:00:48 +0000 https://www.sogolytics.com/blog/?p=56863 8 Useful CX Metrics to Inform Your Strategy https://www.sogolytics.com/blog/8-useful-cx-metrics/ Fri, 03 Jun 2022 14:04:56 +0000 https://www.sogolytics.com/blog/?p=53811 VoC and ROI: How can Voice of the Customer impact revenue? https://www.sogolytics.com/blog/voc-and-roi-how-can-voice-of-the-customer-impact-revenue/ Sat, 06 Jun 2020 03:46:36 +0000 https://www.sogolytics.com/blog/?p=47930