customer churn Archives - Sogolytics Blog Fri, 07 Jun 2024 10:17:22 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.2 Top CX Trends that Emerged in 2023 https://www.sogolytics.com/blog/top-cx-trends/ Mon, 18 Dec 2023 13:29:49 +0000 https://www.sogolytics.com/blog/?p=59677 5 EX Metrics to Transform Your CX https://www.sogolytics.com/blog/ex-metrics-to-transform-cx/ Tue, 28 Nov 2023 14:56:50 +0000 https://www.sogolytics.com/blog/?p=59547 Tailoring CX Strategies for Inflation https://www.sogolytics.com/blog/cx-strategies-for-inflation/ Thu, 02 Nov 2023 11:05:03 +0000 https://www.sogolytics.com/blog/?p=59294 Net Revenue Retention: The Complete Guide https://www.sogolytics.com/blog/net-revenue-retention/ Wed, 04 Oct 2023 12:14:17 +0000 https://www.sogolytics.com/blog/?p=58883 Your Ultimate Guide to Customer Satisfaction https://www.sogolytics.com/blog/customer-satisfaction-ultimate-guide/ Tue, 12 Sep 2023 06:46:37 +0000 https://www.sogolytics.com/blog/?p=58769 Decoding Omnichannel Customer Expectations https://www.sogolytics.com/blog/what-customers-want-from-omnichannel-cx/ Fri, 11 Aug 2023 17:25:34 +0000 https://www.sogolytics.com/blog/?p=58486 How Can Assessments Aid Employee Performance? https://www.sogolytics.com/blog/assessments-help-employee-performance/ Tue, 13 Jun 2023 15:21:59 +0000 https://www.sogolytics.com/blog/?p=57788 Overcoming CX Blind Spots in Tech Companies https://www.sogolytics.com/blog/cx-blindspots-in-tech/ Wed, 17 May 2023 14:15:16 +0000 https://www.sogolytics.com/blog/?p=57310 Analyzing the 2023 Customer Rage Survey https://www.sogolytics.com/blog/analyzing-the-2023-customer-rage-survey/ Tue, 18 Apr 2023 12:02:49 +0000 https://www.sogolytics.com/blog/?p=56955 How to Choose the Right CX Consultant https://www.sogolytics.com/blog/how-to-choose-the-right-cx-consultant/ Wed, 15 Mar 2023 10:21:31 +0000 https://www.sogolytics.com/blog/?p=56625